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Facilitating design: strategy, research & methods to support participation
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service design

8 Themes from Service Design 2012 #SD12

May 17, 2012penny Leave a Comment

Some organisations and practitioners have been effectively practicing Service Design for years. However in terms of its profile as a design practice Service Design is still in its infancy in Australia and New Zealand. As such it was great to be… Continue Reading →

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

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