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Facilitating design: strategy, research & methods to support participation
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Becoming Design-Led: Exploring the role of (co)design in libraries

November 21, 2013penny Leave a Comment

Over the last few years I have had the opportunity to gain insight into the exciting challenges and changes being navigated by libraries through a close relationship with UTS Library, and co-design projects with AUT and Hurstville Libraries. These three… Continue Reading →

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co-design, design research, design strategy, participatory design, presentation, service design

User Experience and Participatory Design in Libraries

October 23, 2013penny Leave a Comment

[Edited October 25 to provide some context for the post] Last week I had the pleasure of presenting at the Library and Information Association of New Zealand Aotearoa national conference in Hamilton. The presentation described the principles behind a design-led… Continue Reading →

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co-design, design strategy, participatory design, service design, social design

Design Practice for Social Innovation

April 10, 2013penny Leave a Comment

  I recently ran a workshop at the SOCANZ Auckland Innovation Conference titled Design Practice for Innovation:. The focusing question for the workshop was: How can we use creative design approaches to co-create value? With workshops at the conference lasting only… Continue Reading →

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co-design, participatory design, presentation, service design, social design

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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