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Facilitating design: strategy, research & methods to support participation
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design strategy

Becoming Design-Led: Exploring the role of (co)design in libraries

November 21, 2013penny Leave a Comment

Over the last few years I have had the opportunity to gain insight into the exciting challenges and changes being navigated by libraries through a close relationship with UTS Library, and co-design projects with AUT and Hurstville Libraries. These three… Continue Reading →

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co-design, design research, design strategy, participatory design, presentation, service design

User Experience and Participatory Design in Libraries

October 23, 2013penny Leave a Comment

[Edited October 25 to provide some context for the post] Last week I had the pleasure of presenting at the Library and Information Association of New Zealand Aotearoa national conference in Hamilton. The presentation described the principles behind a design-led… Continue Reading →

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co-design, design strategy, participatory design, service design, social design

SOCANZ 13 Innovation Auckland Conference

March 26, 2013penny 1 Comment

  I’ve been lucky enough to spend the last two days enjoying the energy,  intelligence and commitment of the amazing attendees and speakers at the SOCANZ conference. (Tweets from the conference on storify though not many of us tweeting!) SOCANZ is about building… Continue Reading →

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co-design, design research, design strategy, participatory design, social design

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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