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Facilitating design: strategy, research & methods to support participation
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design research

Integrating User Experience and Evidence-based approaches to Design

January 25, 2014penny 4 Comments

Both Australia and NZ suffer from distressingly high youth suicide rates. Much of the work and research being undertaken to address this centres around the potential of online technologies to connect with young people in new ways, and to enable the delivery… Continue Reading →

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co-design, design research, participatory design, presentation

Becoming Design-Led: Exploring the role of (co)design in libraries

November 21, 2013penny Leave a Comment

Over the last few years I have had the opportunity to gain insight into the exciting challenges and changes being navigated by libraries through a close relationship with UTS Library, and co-design projects with AUT and Hurstville Libraries. These three… Continue Reading →

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co-design, design research, design strategy, participatory design, presentation, service design

SOCANZ 13 Innovation Auckland Conference

March 26, 2013penny 1 Comment

  I’ve been lucky enough to spend the last two days enjoying the energy,  intelligence and commitment of the amazing attendees and speakers at the SOCANZ conference. (Tweets from the conference on storify though not many of us tweeting!) SOCANZ is about building… Continue Reading →

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co-design, design research, design strategy, participatory design, social design

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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