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Facilitating design: strategy, research & methods to support participation
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Author: penny

Integrating User Experience and Evidence-based approaches to Design

January 25, 2014penny 4 Comments

Both Australia and NZ suffer from distressingly high youth suicide rates. Much of the work and research being undertaken to address this centres around the potential of online technologies to connect with young people in new ways, and to enable the delivery… Continue Reading →

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co-design, design research, participatory design, presentation

Becoming Design-Led: Exploring the role of (co)design in libraries

November 21, 2013penny Leave a Comment

Over the last few years I have had the opportunity to gain insight into the exciting challenges and changes being navigated by libraries through a close relationship with UTS Library, and co-design projects with AUT and Hurstville Libraries. These three… Continue Reading →

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co-design, design research, design strategy, participatory design, presentation, service design

User Experience and Participatory Design in Libraries

October 23, 2013penny Leave a Comment

[Edited October 25 to provide some context for the post] Last week I had the pleasure of presenting at the Library and Information Association of New Zealand Aotearoa national conference in Hamilton. The presentation described the principles behind a design-led… Continue Reading →

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co-design, design strategy, participatory design, service design, social design

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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