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Facilitating design: strategy, research & methods to support participation
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A working definition of social media and why we couldn’t answer the question

September 3, 2009penny 4 Comments

At the first Social Media Club Sydney (#SMCSyd) Leslie Nassar (aka the fake Stephen Conroy) challenged the audience to provide a definition of social media. No one was able to satisfy his request and our collective inability to articulate effectively… Continue Reading →

social design, social technologies

User Stories: a strategic design tool

August 18, 2009penny Leave a Comment

Last week @michellegilmore and I got our first article up on Johnny Holland: User Stories: a strategic design tool. It was slightly chaotic trying to co-ordinate from Olso’s various internet cafes (and some loitering around unprotected wifi at apartment blocks)… Continue Reading →

design strategy

co-sketching (and the all important element of time)

August 9, 2009penny Leave a Comment

Recently I sat down with the marvelous chris gaul for a co-sketching session, the aim was to work through visually some of the key concepts in my research into participatory methods and social technologies. I’d worked closely with cg before… Continue Reading →

design research, design strategy, thesis seeding, sketching, visual thinking

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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