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Facilitating design: strategy, research & methods to support participation
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Hamilton Service Jam 2012

January 23, 2012penny Leave a Comment

I was disappointed to miss last years Global Service Design Jam so I’m keen to make it to my local one here in NZ this year – hosted by Wintec in Hamilton and organised by Matt Currie of divergent (@divergent_nz). The Global Service Jam,… Continue Reading →

design research, design strategy

Developing ReachOut.com’s Future Service Strategy

December 21, 2011penny Leave a Comment

[edit: the slides have been temporarily removed – back up as soon as possible! apologies] The slides are up from our recent presentation at Ozchi in early December. “Developing ReachOut.com’s Future Strategy: A case study in user centred design methods… Continue Reading →

design research

Enabling Codesign

November 20, 2011penny Leave a Comment

Natalie Rowland and I have just published another article on UX Magazine Johnny Holland about Enabling Codesign. The article was inspired by a workshop on Codesign Methods I ran with Design Masters students at UTS earlier this year that shared some of the… Continue Reading →

design research

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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