Methods can be a bit like a black box. Embedded within them are particular assumptions about design and participation that can be unwittingly projected into our design process and outcomes. If we hope to privilege sociability, flexibility and openness in… Continue Reading
Emerging a User Experience Strategy: people, pencils and post-its is the title of the presentation @michellegilmore and I will be giving at UX Australia at the end of August. The conference is happening for the first time this year and… Continue Reading
Over the last few years I’ve experienced a real change in the kinds of design services that might be needed by, or offered to, clients – especially working in the not for profit and community sectors. As we all know,… Continue Reading