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Facilitating design: strategy, research & methods to support participation
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design strategy

Emerging a User Experience Strategy: Presentation Slides

September 19, 2009penny 2 Comments

The slides from @michellegilmore and my presentation at UX Australia are up on slideshare. We’ll add the audio as it becomes available. We’re hoping to take a version of this presentation to IXD10 next year (submissions are currently being reviewed)… Continue Reading →

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design strategy, presentation

User Stories: a strategic design tool

August 18, 2009penny Leave a Comment

Last week @michellegilmore and I got our first article up on Johnny Holland: User Stories: a strategic design tool. It was slightly chaotic trying to co-ordinate from Olso’s various internet cafes (and some loitering around unprotected wifi at apartment blocks)… Continue Reading →

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design strategy

co-sketching (and the all important element of time)

August 9, 2009penny Leave a Comment

Recently I sat down with the marvelous chris gaul for a co-sketching session, the aim was to work through visually some of the key concepts in my research into participatory methods and social technologies. I’d worked closely with cg before… Continue Reading →

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design research, design strategy, thesis seeding, sketching, visual thinking

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This blog covers work, thinking and experiences on participatory design, social design and design research by Penny Hagen. I help organisations take a collaborative and participatory approach to the design and implementation of new processes, policy, strategy, services and initiatives. The opinions shared here are solely my own

Recent Posts

  • Design collaborations: connecting policy and practice in response to complex social issues
  • Co-design in Aotearoa
  • Enabling Participation (with young people)
  • Ethics in (social design and innovation) practice
  • Design for Social Innovation – A brief overview

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