I was disappointed to miss last years Global Service Design Jam so I’m keen to make it to my local one here in NZ this year – hosted by Wintec in Hamilton and organised by Matt Currie of divergent (@divergent_nz). The Global Service Jam,… Continue Reading
A topic that floats to the surface on a regular basis in my work is the relationship between brand and UX; an interesting, evolving and somewhat contested territory. One way to think about brand and experience is as representing two… Continue Reading
View more documents from penny hagen. q. 1 How do our methods need to be extended or adapted to support design in the wild? q. 2 How do we position our own practice in relation to this dynamic and changing… Continue Reading