In May this year I will have the honour of presenting alongside Kitty Rahilly and Mariesa Nicholas of the Inspire Foundation at the Service Design Conference 2012 in Melbourne. Our presentation, Communicating, prototyping and adopting ReachOut.com’s future service strategy focuses on the development… Continue Reading
One of the frustrating things about academic research is that, often times, it’s really only accessible to other academics. It is inaccesible to those from outside academia both because of the format it takes, as well as where it lives… Continue Reading
I was disappointed to miss last years Global Service Design Jam so I’m keen to make it to my local one here in NZ this year – hosted by Wintec in Hamilton and organised by Matt Currie of divergent (@divergent_nz). The Global Service Jam,… Continue Reading